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Citizen Government

Slander is illegal, but hard to prove. And if you lose your case in court, it can be super-expensive. You’ll end up paying your own court fees and those of your opponent. In other words, the government can’t help you if someone slanders you in public. You’re sort of on your own.

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Battle of the Campaign Slogans

Hillary Clinton rolled out a new campaign slogan this weekend: “We’re stronger together.” And by new slogan, I mean it is the same as a recent Estee Lauder ad campaign slogan. But Trump borrowed from Reagan with his “Make America Great Again” slogan, so let’s score it a tie in terms of originality.

Now let’s see how the slogans compare in terms of persuasion. I’ll start with Trump’s slogan first, then look at Clinton’s new offering.

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My Podcast with Thor (About Trump’s Persuasion)

I don’t mean Thor of the big hammer. This Thor uses a microphone (@ThorHolt). You can consume it three ways.

iTunes - ’Persuade Like Trump’ from @thorholt host of ‘Write With Courage!’ @writewthcourage 

Stitcher -   ’Persuade Like Trump’ from @thorholt host of 'Write With Courage!’ @writewthcourage 

Libsyn - ‘Persuade Like Trump

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Being Memorable

See this article in FastCompany about how to be memorable, and note how many of the tips apply to Donald Trump. You can’t be a persuader until you are memorable. Most of the persuading happens after the persuasion trigger event, when people replay the memory in their minds.

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Evaluating the Political Chess Board

Trump has pulled ahead of Clinton nationally in both the new FOX poll and the Rasmussen Poll. And Trump passed Clinton in favorability according to the newest national poll on that topic. The Megyn Kelly interview (including the hyping of it ahead of time) marked Trump’s third-act turn.

By the way, Anderson Cooper of CNN said last night that CNN finds the FOX polling to be reliable and transparent, in case you wondered.

Meanwhile, Clinton is losing one primary after another to a dehydrated dandelion in her own party. That doesn’t bode well for the coming cage fight with Godzilla.

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“Excuse me”

Last night I watched Megyn Kelly’s much-anticipated interview with Donald Trump. Here are my quick reactions in terms of persuasion.

Megyn Kelly was the big winner for the night. Her new show probably had strong ratings and it was well-timed to promote her book release.  She also did a great job of connecting with Trump on a personal level. And kudos on her style decisions – the red dress was perfect. You rarely see someone make a whole barrel of lemonade from one lemon, but Kelly is pulling it off. Impressive.

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Impossible To Ignore

I added a new book to my Persuasion Reading List. The book is Impossible to Ignore: Creating Memorable Content to Influence Decisions

This is a must-read for anyone interested in influencing an audience. The book explains the science behind making things memorable and shows you how to do it. And memory is the foundation of influence.

Full disclosure, the author is a friend of mine, and a business colleague. I have hired Dr. Simon twice to consult on my projects. She crafted the slides I use for public presentations as well as a Slideshare presentation about my book.

How good is she? Well, in the old days people would come up to me after I gave a speech and compliment me for being entertaining. These days the first question is usually “Who made your slides and how can I hire that person?”

Seriously. That happens nearly every time. And I disappoint people by saying they probably can’t afford her. But most people can afford a book, so this should help.

If you want to see some presentations that use Dr. Simon’s methods, check out these two.

Presentation 1 (About memory)

Presentation 2 (About my book)

And if you want to see how Dr. Carmen evaluated Trump versus Clinton in terms of memorable campaign content, read the analysis below that I asked her to put together. She’s not taking sides, just pointing out technique. 

In Dr. Simon’s words…

What does science tell us about the current political messages?

In the book Impossible to Ignore, I advocate that memory is at the root of all decision-making. So if we want to influence people’s choices, we must influence what they remember. How does this play in the current political elections? We can answer this question by understanding how memory works and what candidates are doing to stay on people’s minds long enough to impact their final choice.

1. We remember what we understand

Check out the Hillary’s and Trump’s official web sites. Looking at a screen shot “above the fold,” which message are viewers more likely to remember in a few days from now? Example A or Example B? The former is confusing, indistinct, scattered – literally and metaphorically, therefore forgettable. The latter is crisp, clear, easy to understand… in short, memorable.

Example A

image

Example B

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2. We remember not only what is repeated, but what is repeatable.

It is intuitive to believe that repetition leads to memory. And we tend to repeat what is repeatable. But what makes a message easily repeatable? Science demonstrates that one of the criteria for a repeatable message is portability.

Take famous movie lines, such as “Say hello to my little friend” (Scarface), “You talking to me?” (Taxi Driver), “I’ll have what she’s having” (When Harry Met Sally) – these phrases contain simple words that can be used in many contexts, beyond their original habitat. 

Analyzing Trump’s and Hillary’s message – it is easy to repeat “Make America Great Again” – simple syntax and we can replace the word “America” with something else and use it in different contexts, from trivial to serious (Make pancakes great again or Make democracy great again). For Hillary…we don’t know what her message is and what we should repeat. Ironically, her home page repeats Trump’s name…

3. Nostalgia is memorable

Nostalgia is an emotion that helps to abstract and extract meaning. It is especially effective with cynical audiences because it levels the knowledge in the room. And when everyone feels like an equal, people are more likely to trust each other, and more likely to allow themselves to be swayed in a certain direction by others.

The formal definition of nostalgia is a “bittersweet longing for home.” During this emotional state, we yearn for an idealized or sanitized version of the past. In reminiscing about the “good, old days,” we ignore many negative traces.

Nostalgia works best when we are torn between the past and the future…whenever there is some anxiety between two worlds, one that used to be and one that is emerging without much direction.

“Make America Great Again” works because it romances the past and many people tend to look back to the past for emotional security. What’s less threatening and comforting will feel good.

By contrast…to what mental spot is Hillary sending people with her messaging?

Since there is no crisp slogan, it is hard to anchor the brain to a secure spot, from which it can make decisions.

— end —

You just learned something. Read the book for more. Follow on Twitter here: @areyoumemorable

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Trump’s VP Pick Prediction

Here’s a good summary on Business Insider of the top 14 likely VP picks for Trump. See if you can predict who Trump will choose.

Few things are harder to predict than a VP choice because the situation stays fluid until the actual selection. And frankly, I don’t know much about the fourteen people mentioned in the link. You probably don’t know much about them either. But watch how much that doesn’t matter.

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Reframing Our Problems

ISIS Reframing

The United States treats ISIS like a military problem, which it is. But I’ve written in this blog that it might be more useful to think of ISIS, and terrorism in general, as a persuasion problem with a military component. Framed this way, the military is just one element of persuading the other side to stop trying to kill us. 

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The John Miller Thing

By now you have heard the news that back in the eighties Donald Trump sometimes pretended he was his own publicist and called members of the media to say good things about Trump’s projects. He used the names John Miller and John Barron. 

We also learned this week that the New York media always knew Trump made those calls himself. It was an open secret. And he still denied it. What-the-heck?

I won’t waste your time speculating about whether it was really Trump on those audio recordings that recently surfaced. Because it was Trump. Instead, I’ll give you some context so you can decide for yourself why Trump did it and why he later denied it.

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